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9LA1110-1AC00

Manufacturer: SIEMENS

Price: On Request

SIMATIC REMOTE SERVICES SUPPORT TO ON-SITE PERSONNEL FROM A SYSTEM SPECIALIST THROUGH DESKTOP SHARING UPON REMOTE SUPPORT REQUEST. TIMELY AND EFFECTIVE SUPPORT FOR THE FOLLOWING: ANALYSIS AND DIAGNOSIS CONSULTING FOR IMPLEMENTATION EXTENDED TROUBLESHOOTING THE SERVICE INCLUDES 20 SUPPORT REQUESTS WITH REMOTE SUPPORT (SIMATIC REMOTE SUPPORT SERVICE REQUEST BY SRS).

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	9LA1110-0AD00	SIMATIC REMOTE SERVICES REMOTE BASIC PACKAGE 12 MONTH THIS PACKAGES INCLUDES: FIVE REMOTE SERVICE REQUESTS USAGE FEE FOR ONE NETWORK NODE FOR 12 MONTH PREREQUISITE: EXISTING SRS BASIC PACKAGE
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	9LA1110-1BA00	MANAGED SYSTEM SERVICES Automation Small Recommended for a system with max. 5 PLCs or HMI systems. One Support Manager familiarizes himself in advance with the most important conditions of the overall system. He performs necessary support activities in close coordination. He coordinates, prioritizes, summarizes and provides transparency regarding the service requirements of the system by means of a quarterly SR status report. Limited to 30 hours of support and includes access to extranet and extended functions in the online information system.
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