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9LA1110-0AE00

9LA1110-0AE00

Manufacturer: SIEMENS

Price: On Request

SIMATIC Remote Services Remote Advanced Package 12 months This package contains: Managed Services Module for 5 devices Support and usage fee for a network node for 12 months Requirement: existing SRS Basic Package


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9LA1110-0AA00 9LA1110-0AA00 SIMATIC Remote Support Services Reactive OEM Support includes the following services Reactive Support (5 service requests) Connectivity Installation (light / OEM) License fee (1 network node) for half a year
9LA1110-0AB00 9LA1110-0AB00 SIMATIC Remote Services Reactive Starter Package 3 months This package contains: two remote service requests, installation of the connectivity Basic package SRS SSL Client Access, usage fee for a network node for 3 months
9LA1110-0AC00 9LA1110-0AC00 SIMATIC Remote Services Reactive Starter Extension Package 3 months This package contains: two remote service requests, usage fee for a network node for 3 months Requirement: Preceding order of the Reactive Starter Package or existing SRS Basic Package
9LA1110-0AD00 9LA1110-0AD00 SIMATIC REMOTE SERVICES REMOTE BASIC PACKAGE 12 MONTH THIS PACKAGES INCLUDES: FIVE REMOTE SERVICE REQUESTS USAGE FEE FOR ONE NETWORK NODE FOR 12 MONTH PREREQUISITE: EXISTING SRS BASIC PACKAGE
9LA1110-1AA00 9LA1110-1AA00 SIMATIC Remote Services During a remote support request the on-site personnel is supported via desktop sharing by a system specialist. Rapid support with Analysis and diagnostics Advice on implementation And extended troubleshooting The service includes the remote service readiness during office hours (CET) for one year. The number of requests is limited to 5 service requests with remote support. (SIMATIC Remote Service Request by SRS )
9LA1110-1AB00 9LA1110-1AB00 SIMATIC REMOTE SERVICES SUPPORT TO ON-SITE PERSONNEL FROM A SYSTEM SPECIALIST THROUGH DESKTOP SHARING UPON REMOTE SUPPORT REQUEST. TIMELY AND EFFECTIVE SUPPORT FOR THE FOLLOWING: ANALYSIS AND DIAGNOSIS CONSULTING FOR IMPLEMENTATION EXTENDED TROUBLESHOOTING THE SERVICE INCLUDES 10 SUPPORT REQUESTS WITH REMOTE SUPPORT (SIMATIC REMOTE SUPPORT SERVICE REQUEST BY SRS).
9LA1110-1AC00 9LA1110-1AC00 SIMATIC REMOTE SERVICES SUPPORT TO ON-SITE PERSONNEL FROM A SYSTEM SPECIALIST THROUGH DESKTOP SHARING UPON REMOTE SUPPORT REQUEST. TIMELY AND EFFECTIVE SUPPORT FOR THE FOLLOWING: ANALYSIS AND DIAGNOSIS CONSULTING FOR IMPLEMENTATION EXTENDED TROUBLESHOOTING THE SERVICE INCLUDES 20 SUPPORT REQUESTS WITH REMOTE SUPPORT (SIMATIC REMOTE SUPPORT SERVICE REQUEST BY SRS).
9LA1110-1BA00 9LA1110-1BA00 MANAGED SYSTEM SERVICES Automation Small Recommended for a system with max. 5 PLCs or HMI systems. One Support Manager familiarizes himself in advance with the most important conditions of the overall system. He performs necessary support activities in close coordination. He coordinates, prioritizes, summarizes and provides transparency regarding the service requirements of the system by means of a quarterly SR status report. Limited to 30 hours of support and includes access to extranet and extended functions in the online information system.