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Automation-Berlin Kunz GmbH - Partner of Siemens for Process Instrumentation
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9LA1110-1BB00

9LA1110-1BB00

Manufacturer: SIEMENS

Price: On Request

MANAGED SYSTEM SERVICES Automation Medium Recommended for a system with max. 20 PLCs or HMI systems. One Support Manager familiarizes himself in advance with the most important conditions of the overall system. He performs necessary support activities in close coordination. He coordinates, prioritizes, summarizes and provides transparency regarding the service requirements of the system by means of a quarterly SR status report. Limited to 45 hours of support and includes access to extranet and extended functions in the online information system.

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9LA1110-1AA00 9LA1110-1AA00 SIMATIC Remote Services During a remote support request the on-site personnel is supported via desktop sharing by a system specialist. Rapid support with Analysis and diagnostics Advice on implementation And extended troubleshooting The service includes the remote service readiness during office hours (CET) for one year. The number of requests is limited to 5 service requests with remote support. (SIMATIC Remote Service Request by SRS )
9LA1110-1AB00 9LA1110-1AB00 SIMATIC REMOTE SERVICES SUPPORT TO ON-SITE PERSONNEL FROM A SYSTEM SPECIALIST THROUGH DESKTOP SHARING UPON REMOTE SUPPORT REQUEST. TIMELY AND EFFECTIVE SUPPORT FOR THE FOLLOWING: ANALYSIS AND DIAGNOSIS CONSULTING FOR IMPLEMENTATION EXTENDED TROUBLESHOOTING THE SERVICE INCLUDES 10 SUPPORT REQUESTS WITH REMOTE SUPPORT (SIMATIC REMOTE SUPPORT SERVICE REQUEST BY SRS).
9LA1110-1AC00 9LA1110-1AC00 SIMATIC REMOTE SERVICES SUPPORT TO ON-SITE PERSONNEL FROM A SYSTEM SPECIALIST THROUGH DESKTOP SHARING UPON REMOTE SUPPORT REQUEST. TIMELY AND EFFECTIVE SUPPORT FOR THE FOLLOWING: ANALYSIS AND DIAGNOSIS CONSULTING FOR IMPLEMENTATION EXTENDED TROUBLESHOOTING THE SERVICE INCLUDES 20 SUPPORT REQUESTS WITH REMOTE SUPPORT (SIMATIC REMOTE SUPPORT SERVICE REQUEST BY SRS).
9LA1110-1BA00 9LA1110-1BA00 MANAGED SYSTEM SERVICES Automation Small Recommended for a system with max. 5 PLCs or HMI systems. One Support Manager familiarizes himself in advance with the most important conditions of the overall system. He performs necessary support activities in close coordination. He coordinates, prioritizes, summarizes and provides transparency regarding the service requirements of the system by means of a quarterly SR status report. Limited to 30 hours of support and includes access to extranet and extended functions in the online information system.
9LA1110-1BC00 9LA1110-1BC00 MANAGED SYSTEM SERVICES Automation Large Recommended for a system with max. 50 PLCs or HMI systems. One Support Manager familiarizes himself in advance with the most important conditions of the overall system. He performs necessary support activities in close coordination. He coordinates, prioritizes, summarizes and provides transparency regarding the service requirements of the system by means of a quarterly SR status report. Limited to 55 hours of support and includes access to extranet and extended functions in the online information system.
9LA1110-1BD00 9LA1110-1BD00 MANAGED SYSTEM SERVICES Instrumentation Small Recommended for a system with max. 100 devices. One Support Manager familiarizes himself in advance with the most important conditions of the overall system. He performs necessary support activities in close coordination. He coordinates, prioritizes, summarizes and provides transparency regarding the service requirements of the system by means of a quarterly SR status report. Limited to 30 hours of support and includes access to extranet and extended functions in the online information system.
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9LA1110-1BF00 9LA1110-1BF00 MANAGED SYSTEM SERVICES Instrumentation Large Recommended for a system with max. 1000 devices. One Support Manager familiarizes himself in advance with the most important conditions of the overall system. He performs necessary support activities in close coordination. He coordinates, prioritizes, summarizes and provides transparency regarding the service requirements of the system by means of a quarterly SR status report. Limited to 55 hours of support and includes access to extranet and extended functions in the online information system.