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9LA1528-1AA00
Manufacturer: SIEMENS
Price: On Request
SIMATIC Remote Services During a remote support request the on-site personnel is supported via desktop sharing by a system specialist. Rapid support with Analysis and diagnostics Advice on implementation And extended troubleshooting The service includes the remote service readiness during office hours (CET) for one year. The number of requests is limited to 5 service requests with remote support. (SIMATIC Remote Service Request by SRS )
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9LA1528-1BA00 | Managed System Services Automation Small Recommended for a system with max. 5 PLCs or HMI systems. One Support Manager familiarizes himself in advance with the most important conditions of the overall system. He performs necessary support activities in close coordination. He coordinates, prioritizes, summarizes and provides transparency regarding the service requirements of the system by means of a quarterly SR status report. Limited to 30 hours of support and includes access to extranet and extended functions in the online information system. | |
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