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Automation-Berlin Kunz GmbH - Partner of Siemens for Process Instrumentation
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9LA1110-1BK00

9LA1110-1BK00

Manufacturer: SIEMENS

Price: On Request

MANAGED SYSTEM SERVICES DCS Large - recommended for max. 50 AS/OS systems. One Support Manager familiarizes himself in advance with the most important conditions of the overall system. He performs necessary Support activities in close coordination. Prioritizes, summarizes and provides transparency regarding the service requirements of the system. Includes 1 year with: 1 x inventory report, 55 hours of support, 1 x life cycle status report 4 x quarterly SR status reports, access to extranet and extended functions in the online information system.

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9LA1110-1BF00 9LA1110-1BF00 MANAGED SYSTEM SERVICES Instrumentation Large Recommended for a system with max. 1000 devices. One Support Manager familiarizes himself in advance with the most important conditions of the overall system. He performs necessary support activities in close coordination. He coordinates, prioritizes, summarizes and provides transparency regarding the service requirements of the system by means of a quarterly SR status report. Limited to 55 hours of support and includes access to extranet and extended functions in the online information system.
9LA1110-1BG00 9LA1110-1BG00 MANAGED SYSTEM SERVICES DCS Starter - recommended for max. 20 AS/OS systems. One Support Manager familiarizes himself in advance with the most important conditions of the overall system. He performs necessary support activities in close coordination. Prioritizes, summarizes and provides transparency regarding the service requirements of the system. 1 x inventory report, 10 hours of support, 1 x SR status report, access to extranet and extended functions in the online information system. The package is limited to 6 months. No extension.
9LA1110-1BH00 9LA1110-1BH00 MANAGED SYSTEM SERVICES DCS Small - recommended for max. 5 AS/OS systems. One Support Manager familiarizes himself in advance with the most important conditions of the overall system. He performs necessary Support activities in close coordination. Prioritizes, summarizes and provides transparency regarding the service requirements of the system. Includes 1 year with: 1 x inventory report, 30 hours of support, 1 x life cycle status report, 4 x quarterly SR status reports, access to extranet and extended functions in the online information system.
9LA1110-1BJ00 9LA1110-1BJ00 MANAGED SYSTEM SERVICES DCS Medium - recommended for max. 20 AS/OS systems. One Support Manager familiarizes himself in advance with the most important conditions of the overall system. He performs necessary Support activities in close coordination. Prioritizes, summarizes and provides transparency regarding the service requirements of the system. Includes 1 year with: 1 x inventory report, 45 hours of support, 1 x life cycle status report, 4 x quarterly SR status reports, access to extranet and extended functions in the online information system.
9LA1110-1BL00 9LA1110-1BL00 MANAGED SYSTEM SERVICES Extension Extension of existing MANAGED SYSTEM SERVICES contact by additional hours for technical processing of the service requests and the coordination by the Support Manager. This package is limited to 25 hours of support. The runtime, number of reports and access to the online information system remain unchanged acc. to the MANAGED SYSTEM SERVICES package.
9LA1110-1BM00 9LA1110-1BM00 Managed System Services Technical processing of service requests by qualified support engineers. This package is limited to 25 hours of support per year. The MSS standard modules information and mobilization are excluded.
9LA1110-1CA00 9LA1110-1CA00 SIMATIC Remote Services Preventive support module (up to 5 devices) Summary and traffic-light report Analysis of the system-relevant SIMATIC diagnostic data. Evaluation by an expert with corresponding recommended actions to improve the availability of the products Installed software versions Implementation of the preventive measures. Results in the form of a System Status Report are provided once every quarter year (4 reports per year)
9LA1110-1CB00 9LA1110-1CB00 SIMATIC Remote Services Preventive support module (up to 20 devices) Summary and traffic-light report Analysis of the system-relevant SIMATIC diagnostic data. Evaluation by an expert with corresponding recommended actions to improve the availability of the products Installed software versions Implementation of the preventive measures. Results in the form of a System Status Report are provided once every quarter year (4 reports per year)